Credits: 3
Lecture Hours: 48
Course objectives:
The major objectives of this course is to provide students with an in-depth understanding of behavioral processes and thereby enable them to function more effectively in their present or future roles as managers of human resources.
Course Description:
This course intends to familiarize students with different dimensions of organizational behavior. The course contains introduction, foundations of individual behavior, perception and attribution, personality and attitudes, positive organizational behavior, motivation and stress management, groups and teams in organizations, leadership, communication and conflict and organizational change and development.
Course Details:
Unit: 1 Introduction LH 7
Concept of organizational behavior; Foundations of OB; Contextual perspective of OB - HR
Approach, Productivity Approach, Interactionalism Approach, Contingency Approach, System
Approach; Environmental context of OB - Globalization, diversity and ethics; Theoretical
Frameworks - Cognitive Framework, Behavioristic Framework, Social cognitive framework.
Unit: 2 Foundations of individual Behavior LH 2
Personal Factors, Environmental Factors, Organizational Systems and Resources, Models of
Individual Behavior.
Unit 3: Perception and Attribution LH 7
Meaning and definition of perception; Nature and importance of perception; Sensation verses
Perception; subprocesses of Perception; Perceptual Selectivity and Organization - Attention
Factors in Selectivity, Perceptual Organization; Social perception - Characteristics of
Perceiver and Perceived, stereotyping, Halo Effect; Attribution - Attribution Theory, Locus of
Control Attributions, Other Attributions, Attribution Errors; Impression Management -
Concept; Process of Impression Management; Employee Impression Management Strategies;
Link between perception and decision making in organizations; Individual differences and
organizational constraints.
Unit 4: Personality and Attitudes LH 9
Concept of Personality; Hofstede’s Framework of Personality; Approaches to Understaning
Personality Traits and Dimensions - Cattel’s 16 Personality Factors (16PF), The “Big Five”
Personality Theory, Personality Profiling Using DISC (Dominance, Influence, Steadiness,
compliance) methodology, Fundamental Interpersonal Relations Orientation Behavior;
Personality Traits - Locus of Control, Authoritarianism, Dogmatism, Machiavellianism, Risk
Propensity, Self-esteem, Self-monitoring; Concept of Attitudes; Components of Attitudes;
Functions of Attitudes; Changing Attitudes - Barriers to changing attitudes, Providing New Information, Use of Fear, Resolving Discrepancies, Influence of Friends or Peers, The Co-
opting Approach; Organizational commitment - Meaning and dimensions (Affective, Continuance, and normative); Guidelines to Enhance Organizational Commitment;
Organizational Citizenship behaviors (OCBs): Concept.
Unit 5: Positive Organizational Behavior LH3
Concept; Optimism – Dimensions of Optimism, Optimism in the workplace, Hope, Subjective
Well-Being (SWB), Resiliency; Emotional Intelligence – Role of Emotion, Role of Intelligence, Meaning of Intelligence, Emotional Intelligence in the Workplace; self-Efficacy – Meaning, Process and Impact of Self-Efficacy, Sources of Self-Efficacy, Implications for Self-
efficacy in the work place.
Unit 6: Motivation and Stress Management LH 4
Work motivation theories; Motivational application through job design; Motivational
application through goal setting.
Meaning and definition of stress; Work Stress Model –Individual Level Stressors, Group Level
Stressors, Organizational level Stressors, Extra-Organizational Stressors; Stress Management – Individual Strategies, Organizational Strategies, Employee Assistance Programs (EAPs); Stress and Performance.
Unit 7: Groups and Teams in Organizations LH 4
Concept of Groups and Group Dynamics; Stages of Group Development; Group Structure –
Roles, Norms, Status , Size, cohesiveness; Group Decision making; Concept and nature of
Teams; Types of Teams; Creating Effective Teams.
Unit 8: Leadership LH 5
Concept of Leadership; Traditional theories of Leadership – Trait Theories, From Traits to
States and Skills Development, Group and Exchange Theories of Leadership, Contingency
Theory of Leadership. Path-Goal Leadership theory; Modern Theoretical Processes of
Leadership – Charismatic Leadership, Transformational Leadership, Social Cognitive
Approach, Substitutes for Leadership, Authentic Leadership; Contemporary issues in
leadership.
Unit 9: Communication and Conflict LH 4
Interactive communication in organizations; Interpersonal communication – Oral
Communication, Written communication, Nonverbal communication; Organizational
communication – Concept, Factors influencing organizational communication; communication
Roles; Communication Policies and Communication Audit; Current issues in communication.
Concept and nature of conflict; Changing views of conflict; Functional and Dysfunctional
conflict; Process of conflict; Levels of conflict; Conflict resolution strategies.
Unit 10: Organizational Change and Development LH 3
Concept; Forces of change; Resistance to change; Approaches to managing organizational
change; Concept and characteristics of Organization Development (OD); OD values; OD
interventions at individual, group and organizational level.
Text and Reference Books:
Robbins, S. P., Organizational Behavior, New Delhi: Pearson.
Luthans, F., Organizational Behavior, New Delhi: McGraw Hill.
Newstrom, J. W., Organizational Behavior: Human Behavior at Work, New Delhi: Tata McGraw Hill Publishing Company.
Greenberg, J. and Baron, R.A., Behavior in Organizations, New Delhi: Pearson Education.
Aswathappa, K., Organizational Behaviour, New Delhi: Himalayan Publishing House.
Singh, K., Organizational Behaviour, New Delhi: Vikas Publishing House.
Arnold, H.J. & Fieldman, D.C., Organizational Behavior, New York: McGraw Hill.
Adhikari, D.R., Organizational Behavior, Kathmandu: Buddha Academic Enterprises.
Hellriegal, D. Slocum, J.W. & Woodman, R. W., Organizational Behavior, Singapore: South Western College Publishing.
Moorhead, G. & Griffin, R. W., Organizational Behavior, New Delhi: AITBS Publishers.
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