Complete Syllabus of Performance Management | MGT 689 | MBS 4th semester

Credits: 3

Lecture Hours: 48

Course Objective:

Performance management is the most critical function and strong determinant of organizational excellence. This course is designed to develop appreciation and skills essential for designing and instituting effective performance management systems and strategies. Students will gain practical skills through self-reflection, discussion, case studies, reading, literature reviews, research and application.

Course Description:

This course contains introduction to performance management, performance management system and strategic, performance planning and appraisal, performance management implementation, performance monitoring and counseling, Performance Management Strategic and Interventions, Ethics in Performance Management, Role of HR Professionals in Performance Management System, Emerging Concepts.

Course Details:

Unit 1: Introduction to Performance Management LH 5

Concept and Characteristics of Performance Management; Contributions and Principles of Performance Management; Performance appraisal, performance evaluation and performance management; Performance Management Process-Conceptual Model and its Application; Role of Appraisal in Performance Management, Challenges to Performance Management. Case discussion

Unit 2: Performance Management System (PMS) and Strategies LH 6

Objectives, Functions and Characteristics of effective PMS; Components of PMS; Competency-based PMS; Electronic Performance Management; Corporate and Business Level Strategic Plans; Objectives, Targets and Goals; Target and Performance Management; Scorecards for performance management; Performance review and feedback. Case discussion

Unit 3: Performance Planning and Appraisal LH 8

Concept, Characteristics, Objectives, Importance & Methodologies of Performance Planning; Components of Performance Planning; Key Performance Indicators (KPIs), Process & Barriers to Performance Planning; Concept and Methods of Competency Mapping; Appraisal Process, Approaches, Methods & Common Rating Errors; e-HR Managing; 360 Degree performance appraisal. Performance planning and appraisal in Nepalese organization. Case discussion.

Unit 4: Performance Management Implementation LH 6

Bottlenecks, Strategies & Factors affecting PM implementation; Operationalizing Changes through Performance Management; Building & Leading high performance team; Organizational Culture and Performance Management. Case discussion

Unit 5: Performance Monitoring and Counseling LH 7

Concept, Characteristics, Objectives, Importance and Process of Performance Monitoring; Ongoing Mentoring and Protégé Development; Performance Counseling: Concept, Principles of Performance Counseling; Performance Counseling Skills & Performance Counseling for higher job performance. Case discussion.

Unit 6: Performance Management Strategic and Interventions LH 7

Reward-based performance management; career-based performance management; team-based performance management; culture-based performance management; measurement-based performance management; competency based performance management; leadership-based performance management. Case discussion.

Unit 7: Ethics in Performance Management LH 4

Principles, Ethical Issues & Dilemmas in performance management; Developing Code of Ethics in performance management; Performance Management in MNCs. Case discussion.

Unit 8: Role of HR Professionals in Performance Management System LH 2

Appraising HR functions; Role of HR Professionals in Performance Management in Knowledge Millennium. Case discussion

Unit 9: Emerging Concepts LH 3

HR Benchmarking and Performance Management; HR Outsourcing and Performance Management; Performance Management practices in Developing Countries. Case discussion

Reference Books:

Aguinis, H. (2017). Performance Management. New Delhi: Pearson Education, Inc.

Kandula, S. R. (2009). Performance Management: Strategies, Interventions and Drivers. New Delhi:PHI.

Rao, C. A. (2012). Performance Management. New Delhi: Himalayan Impression.

Cardy, R. L. & Leonard, B. (2nd Ed.). Performance Management: Concepts, Skills and Exercise. New Delhi: PHI,

Cascio, W. F. (2013). Managing Human Resources: Productivity, Quality of work life, Profits. Singapur: MGraw Hills.