Full Marks: 100
Pass Marks: 35
Course Objectives:
The major objective of this course is to provide students with an in-depth understanding of fundamental
theories of organizational behavior and thereby enable them to function more effectively in their present
or future roles as managers of human resources.
Course Description:
This course aims to develop soft HR skills of the students to handle on different dimensions of behavior
of people at work. The course contain comprises: introduction, understanding individual behavior,
perception, individual decision making and learning in organizations, personality and positive
organizational behavior, motivation, job satisfaction and stress management, groups and teams in
organizations, leadership, communication, conflict and organizational change and development.
Course Details:
Unit 1: Introduction to Organizational Behavior LH 12
Concept, Organizational behavior system, basic assumptions, levels of OB analysis, Basic
assumptions of OB, Contributing disciplines to the field of OB, challenges and opportunities
for OB.
Unit 2: Understanding Individual Behavior LH 10
Behavior as an input-output system.Mental process-beliefs, attitudes, values, needs, motives
and behavior, Sensation, Emotions and Cognitive dissonance.
Unit 3: Perception and Learning LH 23
Concept of perception, perceptual process, factors affecting perception, specific application of
perception in organizations, principles of perceptual selection, Application of perception
theories in organizations, Attribution theory, Attribution errors. Concept of learning, Learning
theories, Factors influencing learning, Principles of learning, Behavior modification, Attitude
formation.
Unit 4: Personality LH 13
Concept, Personality traits and characteristics, Determinants of personality, linking an
individual's personality and values to the workplace, Major personality attributes influencing
OB, application of personality traits and characteristics at work place.
Unit 5: Motivation and Job Satisfaction LH 23
Concept, Motivation theories-historical and contemporary perspectives, Application of
motivation theories, Motivation for Performance, Concept of job satisfaction, Measuring job
satisfaction, Effects of job satisfaction on employees’ performance.
Unit 6: Groups and Teams in Organizations LH 15
Concept of group and group dynamics, the dynamics of group formation, types of groups, The
dynamics of informal groups, nature and significance of informal groups, Issues related to
group decision making, concept and nature of teams, Types of teams, Team processes.
Unit 7: Leadership LH 13
Concept, Effective leadership, Theories of leadership-trait perspective, behavioral theories,
contingency theories, emerging approaches to leadership, Contemporary issues in leadership.
Unit 8: Communication LH 13
Concept, Function and process, System, Types, Communication network, Barriers to effective
communication, Overcoming communication barriers, Current issues in communication.
Unit 9: Conflict LH 13
Concept, nature, types and nature and types of intergroup conflict, Dynamics of intergroup
conflict, Sources of conflict, Approaches to conflict management, Resolving conflict through
negotiation, Functional and dysfunctional conflicts, Assertive behavior.
Unit 10: Organizational Change and Development LH 15
Concept, Forces of change, Resistance to change, Approaches to managing organizational
change, creating culture for change, Concept and characteristics of organizational development
(OD), OD values, OD interventions at individual, group and organizational level.
Text Books:
Robbins, S.P., Organizational Behavior, New Delhi: Pearson.
Newstorm, J.W., Organizational Behavior: Human Behavior at Work, New Delhi: Tata McGraw_Hill
Publishing company.
Arnold, H.J. and Fieldman, D.C. Organizational Behavior.New York: McGraw Hill Book Company.
Adhikari, D.R. Organizational Behavior. Kathmandu: Buddha Academic Enterprises Pvt. Ltd.
Asathappa, K.Organizational Behavior.(8th Edition), New Delhi: Himalayan Publishing House.
Dwivedi, R.S. Human Relations and Organizational Behavior: A Global Perspective. New Delhi:
Macmillan India Limited.
Hellriegel, D., Slocum, J.W. and Woodman, R.W.Organizational Behavior.Singapore: South Western
College Publishing.
Moorhead, G. and Griffin, R.W. (2000).Organizational Behavior.New Delhi: AITBS Publishers
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